How to Message Instagram Followers with Messenger Chatbot This brings you straight to a Facebook Messenger window with your chatbot where you can test each of the dialogues and Q+A trigger words and make sure the bot is functioning properly. You can add a lot of Q+A triggers multiple for one dialogue, or a bunch for a lot of different dialogues.įinally, now that you’ve created your bot in the Customers.ai bot builder, it’s time to test it! Then, the bought can pull up the relevant dialogue based on the Q+A triggers you’ve put in place. Instead of having to be lead through an entire funnel, the user can simply type one word to describe what they’re looking for, such as “prices,” “hours,” or “demo.” It also makes the process of talking to the bot more efficient for the user. Q+A triggers allow your bot to act as a FAQ chatbot, able to answer commonly asked questions. Now that you’re all ready to start, it’s time to add the dialogue options.Īdding Q+A triggers is the next step to bot building. It’s how you answer questions, provide services, and even make sales with your chatbot. ![]() They give the user options to choose from and provide the bot with the functionality to answer the user’s requests. The dialogues enable the bot to lead the user through a Facebook Messenger funnel. This is where the crux of the bot building takes place. You’ll be brought to a page with two options, that will look like this.
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